We have opted for total quality management (TQM)
instead of random quality control

  • Comprehensive quality management system
  • Continuous process involving all departments with monitoring, reviewing, documenting and organizing activities
  • Intends to establish quality as a system goal and thus guarantee it permanently
  • TQM = purposeful development of the central processes and the human resources in an organisation, which focuses on quality and long-term Business Relations through customer satisfaction.